The cost recovery for the service provision for flight clearance is solely for the administrative costs incurred and not for the permit itself for that reason charges are not refundable. Not refundable because the administrative service provided for both acceptance or refusal of permit is the same.

A major airport was in need of improving their billing processes by moving from a highly manual system using Excel spreadsheets to an automated system. Airport billing is based on billing instructions which in some cases are very complex formulas. They having recurring charges that are the same each month and activity based charges based on level of activity at the airport.

Normally all the scheduled airlines have their local agent in every country to manage the permit request who apply, pay and obtain the permit on behalf of the airline. So in that case permit request can be initiated either by the direct airline by local agent operator.

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Web Technologies

Apply for Permit

Operator must enter all the required data needed for a permit request. Operator gets an email notification with a reference number to be used for payment.

Web Design

Invoice and Payment

There shall be a link for the invoice on the clearance detail page. When the operator clicks on that link, an invoice will be generated to download and make payment. Operator can make bulk or prepayment(Advance/ deposit payment) for a permit. Operator gets alert to notify them of their remaining balance if it falls below a certain threshold.

Web Design

Verification & Validation

AIS(Aeronautical information service) will only see paid requests and action on it. Ais staff can only validate the clearance request, as payments are non-refundable. Based on the airworthiness standard at the time of validation and verification process, AIS staff either accept or refuse the permit request. Permit number only generated in case of acceptance of permit request.

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